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Good Neighbours

bag of items.Do you know someone who is physically unable to visit the library due to illness or disability?  The Good Neighbours program, arranged in partnership with Community Care, can help!

Library staff select a range of books, magazines, and audio materials in accordance with a member’s personal reading preferences, and home delivery is arranged through volunteer drivers from Community Care.

Signing Up is Easy

Anyone with a legitimate physical reason for not being able to come to the library is eligible to become a Good Neighbours member.

  1. Call Information Services at 905-623-7322 x2712, and Library staff will collect your personal information. You can also fill out this registration form and bring it into any branch or email it to info@clarington-library.on.ca
  2. Arrange for a volunteer driver by calling Community Care at 905-623-2261.  They will arrange for a volunteer driver and you can plan your first delivery date.
  3. Call the library back to arrange for your first block of materials and you have officially started the program!

Common Questions

  1. What if I don’t have a library card?
  2. How do I arrange deliveries?
  3. Can I arrange my own volunteer driver?
  4. How do you know what material to send?
  5. How do you know what books I have read?
  6. What is the loan period ?
  7. How many items can I take out at one time?
     

1. What if I don’t have a library card?
The first delivery that your volunteer driver has to do is deliver a card signup form.  This form needs to be filled out and returned so the library can continue with the sign-up process.

2. How do I arrange deliveries?
Alert library staff and your volunteer driver that you would like to have a delivery.  Please call the library at least one day before the pick-up date to allow  enough time to gather the materials. 

3. Can I arrange my own volunteer driver?
It is not necessary to arrange a driver through Community Care if there is a family member or friend can pick-up and drop off material for you.

4. How do you know what material to send?
When you first sign up you will be asked about  the types of books you enjoy and in what format.  Think of different authors you may have enjoyed in the past or the style of book that you like (ex. thrillers, romance or westerns).  It is also helpful to let staff  know what you don’t like to read.  These hints help staff select books that you will hopefully enjoy.  There are a number of different formats that are available for loan:

  • Paperbacks
  • Hard Cover
  • Books-on-CD
  • Large Print
  • Magazines

5. How do you know what books I have read?
The library will keep track of the books sent to you. It is possible to run out of new material to send out, so if you don’t mind re-reading material please let staff know and this will be noted on your file.

6. What is the loan period?
Good Neighbours members can keep material out for 4 weeks.  Recognizing that you may not always be able to get a delivery in a timely manner, members do not have to pay fines.  We do ask for your consideration in returning your materials within a reasonable time period.

7. How many items can I take out at one time?
This is one of the preferences to be determined by you and will be recorded during your initial interview.  Most members tend to choose around 2-5 items at a time.  This number can change to accommodate your current reading practices however, so just inform staff if you would like to change the number of materials the next time you phone in a request.